Terms of Service

Last Updated: January 1, 2026

1. Nature of Our Referral Service

Roof Expert USA – Laredo (https://laredotx.roofexpertusa.com/) operates solely as an independent roofing referral and contractor dispatch routing service. We are not a licensed general contracting company, we do not employ roofing crews, and we do not perform construction or roofing work directly.

2. Independent Contractor Relationship

Any roofing contractor dispatched to your property is an independent third-party business entity. There is no joint venture, partnership, employment, or agency relationship between Roof Expert USA and any dispatched contractor. The decision to hire a referred contractor is made solely at the discretion of the property owner.

3. Contracts, Warranties & Payments

All work agreements, pricing contracts, guarantees, and warranties are executed directly and exclusively between the property owner and the assigned independent roofing contractor. Roof Expert USA does not issue warranties on workmanship or materials, and shall not be held liable for contractor performance, delays, or damages.

4. Compliance with Texas Law (Texas HB 2101)

Under Texas law, it is illegal for roofing contractors or referral services to pay, waive, rebate, or absorb a property owner's insurance deductible. Property owners are legally responsible for paying applicable deductibles under their property insurance policies.

5. Limitation of Liability

In no event shall Roof Expert USA, its parent entities, officers, directors, or agents be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of this dispatch service or the performance of any referred independent contractor.

6. Governing Law

These terms and any disputes arising from the use of this website shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.

7. Questions

For questions regarding these Terms of Service, contact our dispatch office at (888) 208-4155 or visit our corporate website at roofexpertusa.com.